1000s of books have been written about managing people "below" you.
But how do you 𝗺𝗮𝗻𝗮𝗴𝗶𝗻𝗴 𝗽𝗲𝗼𝗽𝗹𝗲 "𝗮𝗯𝗼𝘃𝗲" 𝘆𝗼𝘂? In 2015 I complained about a client: "he's such a micromanager".
I blamed him.
And I did not start a conversation.
Instead, I started to cc him in almost every email.
Ridiculous.
Obviously, this didn't solve the issue.
I was not good at 𝗺𝗮𝗻𝗮𝗴𝗶𝗻𝗴 𝘂𝗽𝘄𝗮𝗿𝗱𝘀.
Now I take a different approach.
Talk with the person to understand:
😲 What is their fear?
🔺 What do they need?
✅ What can I do to help them meet their need?
In my personal example:
😲 𝗙𝗘𝗔𝗥: He feared being "out of control".
🔺 𝗡𝗘𝗘𝗗: Having an overview of the activities in his teams.
✅ 𝗪𝗛𝗔𝗧 𝗖𝗔𝗡 𝗜 𝗗𝗢: Send a weekly update in 5 bullet points, taking into account what HE finds important.
More tips in the infographic (source: stl-training).
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